Caution: These instructions are only for Windows PC users
Caution: The install will wipe all data on your phone.
  1. Download and install MTK driver
  2. Download and extract the SP Flash Tool
  3. Download and extract the stock rom firmware
  4. Next open sp flash tool where you extracted it.

    SP Flash tool screenshots

  5. Go to “download” tab (NEVER use “format”)
  6. In scatter file select MT6763_Android_scatter.txt inside the extracted firmware

    SP Flash select scatter file screenshots

  7. Click on “download” button.

    SP Flash download button screenshots

  8. Turn off the phone
  9. Plug in the phone will ask you to plug in at this point
  10. Now it will be downgraded to android 10
  11. This process will wipe all your existing data
  12. At the end you should see a pop-up with a green validation image. Long press on power button to restart the phone

Click here to return to continue the installation of /e/OS